Support
The fastest way to reach us is email: hello@stillhabit.app. A human reads every message.
Subscriptions
- Manage or cancel Still Plus: on your iPhone, Settings → your name → Subscriptions → Still. Apple handles all billing; we can't change or refund a subscription directly, but Apple's support page can.
- Free trial: Plus starts with a 14-day free trial. It converts to a paid subscription unless canceled at least 24 hours before the trial ends.
- Restore a purchase: in the app, open the paywall and tap "Restore purchases," or check Settings → Subscription.
Your data
- Delete everything: in the app, Settings → Privacy → "Delete my data." This permanently deletes your account and all of its data.
- Export your data: email hello@stillhabit.app and we'll send you a copy.
- Our privacy policy explains what the app stores and why.
Sign-in problems
Still signs you in with a 6-digit code emailed to you — no password. If the code doesn't arrive, check spam, wait a minute, and request a new one. Still stuck? Email us.
If you're in crisis
Still is a self-help companion, not a crisis service. If you're thinking about harming yourself, please call or text 988 (US Suicide and Crisis Lifeline, free, 24/7), text HOME to 741741 (Crisis Text Line), or find crisis lines for your country at findahelpline.org. You deserve support right now, from someone trained for this moment.